Cone Health Telehealth

Stress-Free Care When Your College Student is Sick

College student studying on campusYour college student is learning independence and gaining the skills to balance life as an adult. However, one of the hardest issues for both college parents and students alike is when the student is sick. Parents want to be assured their child is receiving prompt and quality medical care, and students often stress about finding time in their busy schedule to make it to the student health center for an appointment.

Convenient, Online Visits Fit Student Schedules

This fall, consider helping your student register for Cone Health Connected Care before they move back to campus. Connected Care lets students connect with a doctor by video or phone any time of day or night and on the weekends. Doctors offer diagnoses and care for a wide range of illnesses, from the flu, coughs, and sinus issues, to urinary tract infections and rashes. If needed, the doctor can even send a prescription to a pharmacy near campus for your student.

“Online doctor visits can be an excellent option for college students when the student health center is full, or if a student needs care outside of the health center hours,” says John Jenkins, MD, Director of Cone Health Connected Care. “They can just pull out their phone or laptop and complete a visit right from their room.”

Board-certified doctors are available for phone and video visits 24/7 through Cone Connected Care, even if your student attends college in another state. Students in North Carolina also have the option of an e-Visit that is completed with an online questionnaire. Notes from the visit can be sent to the student’s primary care physician.

Register your student before schools starts, and when an appointment is needed, they’ll be ready to connect online.

Health Resources Boost Student Success

In addition to making sure your student can connect with care when they are sick, be sure he or she knows about all the health resources available at college. Students who are able to look after both physical and mental health are better positioned to focus and succeed in college. Equip your student with information about the following services that are found on most campuses:

  • Free, confidential mental health counseling is offered on almost every campus and can be valuable in helping students deal with the stresses of college and young adult life.
  • Wellness classes and events are offered to help students stay healthy. Many campuses include education about drugs, alcohol, and sexually transmitted diseases, as well as offer information about healthy eating, exercise, and coping with stress.
  • Fitness centers and classes help students stay well with an array of equipment and group exercise options. Be sure your student knows where the fitness centers are located. Most colleges have a swimming pool, and some campuses even feature rock climbing walls.
  • Student health centers typically offer flu vaccines and other services in addition to care for routine injuries and illnesses. Find out if your student’s health center charges a fee or accepts health insurance.
  • Academic support services may be needed if your student experiences a complicated or lengthy illness, such as mono or a concussion. These services can help students work with professors on missed classes and create a plan for making up assignments and tests.

By helping your student know how to access all the health resources available to them, they’ll be ready for a healthy and happy academic year ahead.

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