Cone Health Telehealth

Health Online: How the Internet is Revolutionizing Patient Service

Video visit from phone for young women

The internet has impacted virtually every industry and health care is no exception. While electronic health records and online bill pay have been routine for a number of years, today’s technology is helping patients access medical care on their schedule — even if that’s at 3 a.m. or on a holiday.

Online services help patients get fast and convenient care for routine illnesses and minor injuries, often outside of normal doctor’s office hours and without going to the emergency room. A big plus for patients is that they can access this care from anywhere with an internet connection, whether that’s from the comfort of home, between meetings at the office, from a college dorm room, or traveling on the road. And if medications are needed, the care provider can send an order to the pharmacy the patient selects.

Online Health Services for Your Busy Schedule

  • E-Visits – Patients are able to complete a questionnaire online to document symptoms as well as current medications and health history. The questionnaire is reviewed by a member of the medical team who messages the patient with a treatment plan, typically within an hour. The patient has also has an opportunity to ask questions.
  • Video Visits – Connect with a doctor via video using a phone, tablet, or computer. During this live conversation, the doctor and patient can discuss symptoms and treatment options. Patients register and complete a medical history before the actual visit.
  • Phone Visits – You can talk with a doctor by phone about your illness. He or she will review a medical history that you complete during registration for the phone visit, listen to your specific symptoms or concerns, and then prescribe a treatment plan.
  • Reserving a Visit Time – Some same-day or urgent care clinics will let you reserve a visit time online. This prevents sitting in the waiting room for hours. When you register online, you are able to see a list of available visit times and select the one that fits your schedule.

Online Options Through Cone Health

Cone Health offers all of these online health services to patients in Greensboro, High Point, Burlington, and the surrounding areas.

E-Visits are available for patients over the age of 18 and are available from 8 a.m. until 8 p.m. seven days a week. Register through MyChart today.

Video and Phone visits are offered for adults and children of all ages. These visits are available 24/7 and 365 days a year. Register through the MDLive platform today.

InstaCare, a new fast access health care office, lets patients reserve a spot online for a same-day visit. InstaCare is located in the Lake Jeanette Office Park and is open 365 days a year. Reserve your visit time or learn more now.

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