Cone Health Telehealth

How It Works – e-Visits

How it works for e-Visits

Step 1


Log into MyChart and request an e-Visit by clicking the icon.

Step 2

Select your

Review the conditions we treat and select the condition that best describes your symptoms.

Step 3

Complete the

Complete the questionnaire, attach any photos, and choose a pharmacy that is open now. Then hit “send”

Step 4

Resolve the

The provider will recommend the best treatment for your medical issue in a written care plan. If a prescription is necessary, it is electronically sent to your pharmacy of choice.

Step 5

of care

The physician documents the results of the consultation in your medical history. Consultation information can be sent to your primary care physician.

Step 6


We will send you a follow up email to ensure that you received the care you needed and to see if you have any feedback on your experience.

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